We'd love to hear from you. Whether you have questions about our platform, need support, or want to explore partnership opportunities, our team is here to help.
Our team is dedicated to providing exceptional support and building lasting relationships with our customers and partners across Africa.
32, Zone E, Apo, Abuja, Nigeria
+234 812 843 9309
admin@afristores.co
Monday - Friday: 8am - 6pm WAT
Find quick answers to common questions about our platform and services
Getting started is easy! Simply sign up for a free trial on our website, choose a plan that fits your business needs, and follow our setup wizard to create your store. Our onboarding team is also available to help you get started.
We support a wide range of payment methods popular across Africa, including mobile money, bank transfers, credit/debit cards, and payment platforms like Paystack and Flutterwave.
Yes, we offer migration services to help you move your existing store from other platforms like Shopify, WooCommerce, or Magento. Our team will assist with product data, customer information, and order history transfer.
Absolutely! We provide 24/7 technical support via email, chat, and phone for all our customers. Our support team is knowledgeable about both the technical aspects of our platform and e-commerce best practices.
Our pricing is transparent with no hidden fees. While our monthly plans cover platform usage, payment processors may charge their standard transaction fees. We don't add any additional percentage on top of those fees.
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